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Customer Support

Get in touch with Customer Support
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Our multi-lingual Customer Success Team is there to help you get the most out of your IoT connected devices.

 

Our Customer Success Team takes the pain out of deployment and aftercare at no extra cost. We have a passion for making our customers successful.

As a customer:

  1. You have access to our 24/7 technical support experts who are at hand, day or night, to help solve any issues your IoT project is having.
  2. You can raise a ticket for support by accessing the following link:
    Submit a ticket
  3. You can raise a customer support issue by emailing: support@emnify.com


Please remember to include the ICCID numbers of the SIMs in question, if applicable.

 

Please feel free to call one of our Customer Support representatives:

Cloud Native Icons-27   +49-30-5557-333555

 

Sales Inquiries

+49-30-5557-33333

sales@emnify.com

General Contact

+49-931-497-39270

mail@emnify.com

Media & Investor Inquiries

+49-30-5557-3338301

mail@emnify.com

EMnify is a Software-as-a-Service (SaaS) company, revolutionizing cellular Internet of Things (IoT). Our connectivity management service provides mobile network operators, enterprises, and developers globally with technology connecting ‘things’. The first to provide a mobile core infrastructure as a cloud service, EMnify enables secure, reliable and scalable connectivity, in ways previously impossible. EMnify leads the way towards a future without communication barriers.

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Do you have any questions? Feel free to call us or write us an email.
+49 30 555 7333 33
mail@emnify.com
Charlottenstr. 4, 10969 Berlin, Germany

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