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Customer Support

Get in touch with Customer Support

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Our multi-lingual Customer Success Team is there to help you get the most out of your IoT connected devices.

 

Our Customer Success Team takes the pain out of deployment and aftercare at no extra cost. We have a passion for making our customers successful.

As a customer:

  1. You have access to our 24/7 technical support experts who are at hand, day or night, to help solve any issues your IoT project is having.
  2. You can raise a ticket for support by accessing the following link:
    Submit a ticket
  3. You can raise a customer support issue by emailing: customersupport@emnify.com


Please remember to include the ICCID numberof the SIMs in question, if applicable.

Sales Inquiries

+49-30-5557-33333

sales@emnify.com

General Contact

+49-931-497-39270

mail@emnify.com

Media & Investor Inquiries

+49-30-5557-3338301

mail@emnify.com