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Customer Support

Get in touch with Customer Support

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Our multi-lingual Customer Success Team is there to help you get the most out of your IoT connected devices.


Our Customer Success Team takes the pain out of deployment and aftercare at no extra cost. We have a passion for making our customers successful.

As a customer:

  1. You have access to our 24/7 technical support experts who are at hand, day or night, to help solve any issues your IoT project is having.
  2. You can raise a ticket for support by accessing the following link:
    Submit a ticket
  3. You can raise a customer support issue by emailing:

Please remember to include the ICCID numberof the SIMs in question, if applicable.


Please feel free to call one of our Customer Support representatives:

Cloud Native Icons-27   +49-30-5557-333555


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